{"id":23,"date":"2025-05-27T11:23:32","date_gmt":"2025-05-27T09:23:32","guid":{"rendered":"https:\/\/www.dinamicacx.it\/english\/?page_id=23"},"modified":"2025-05-27T11:51:51","modified_gmt":"2025-05-27T09:51:51","slug":"who-is-dinamicacx","status":"publish","type":"page","link":"https:\/\/www.dinamicacx.it\/english\/who-is-dinamicacx\/","title":{"rendered":"Who is DinamicaCX"},"content":{"rendered":"\n
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LOOK AT THE INSIGHTS NOT NUMBERS<\/em><\/p>\n<\/blockquote>\n\n\n\n

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CONSULTING, SERVICES, SOLUTION & TECHNOLOGIES<\/h2>\n\n\n\n
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MANAGING CONSULTING<\/strong><\/p>\n\n\n\n

Define and align CRM vision, objectives and KPIs with overall business goals.<\/p>\n\n\n\n

Access and improve CRM and CX processes across marketing, sales and service for efficiency and consistency<\/p>\n\n\n\n

Design data models, ensure data quality and implement governance frameworks for actionable customer insights<\/p>\n\n\n\n

Shape Gen AI strategy in the Agentic Era<\/p>\n\n\n\n

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CHANGE MANAGEMENT & TRAINING<\/strong><\/p>\n\n\n\n

Drive user adoption through structured change management & stakeholder alignment<\/p>\n\n\n\n

Boosts adoption and engagement across new tools and processes<\/p>\n\n\n\n

Builds employee readiness with targeted training programs<\/p>\n\n\n\n

Minimizes resistance and accelerates organizational alignment<\/p>\n\n\n\n

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SYSTEM INTEGRATION & SW DEVELOP<\/strong><\/p>\n\n\n\n

Enclose technologies, platforms and data sources into one cohesive digital ecosystem<\/p>\n\n\n\n

Designs and develops scalable, secure and high-performance applications tailored to client needs<\/p>\n\n\n\n

Enables businesses to modernize legacy systems to adopt cutting-edge technologies efficiently<\/p>\n\n\n\n

Manages the full lifecycle – from architecture to deployment – with Agile methods and robust quality assurance<\/p>\n\n\n\n

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SYSTEM MIGRATION<\/strong><\/p>\n\n\n\n

Manage system transitions with minimal disruption<\/p>\n\n\n\n

Migrates data securely and accurately across platforms<\/p>\n\n\n\n

Customizes CRM\/ERP to fit business needs and processes<\/p>\n\n\n\n

Delivers post-migration optimization for peak performance and ROI<\/p>\n\n\n\n

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WHY DINAMICACX<\/h2>\n\n\n\n
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Because Dinamica<\/a> means a unique approach to generate value through CX technologies<\/p>\n\n\n\n

CRM EXCELLENNCE THAT DRIVES GROWTH<\/strong><\/p>\n\n\n\n

Our intelligent CRM solutions empower businesses with 360\u00b0 customer insights, boosting retention and lifetime value<\/p>\n\n\n\n

CUSTOMER ENGAGEMENT THAT CONVERTS<\/strong><\/p>\n\n\n\n

We deliver personalized, omnichannel engagement strategies that deepen loyalty and increase ROI<\/p>\n\n\n\n

USER EXPERIENCE BUILT AROUND YOUR CUSTOMERS<\/strong><\/p>\n\n\n\n

Seamless, intuitive interfaces designed to enhance satisfaction and streamline every touchpoint<\/p>\n\n\n\n

MARKETING AUTOMATION THAT PERFORMS<\/strong><\/p>\n\n\n\n

AI-Driven automation tools that simplify campaigns, optimize performance and scale with your business<\/p>\n\n\n\n

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DINAMICA DESIGN METHOD AND PIPELINE<\/h2>\n\n\n\n

Dinamica extended Team is capable of executing projects using various project management methodologies recognized in the market.<\/p>\n\n\n\n

We have the expertise to carry out projects using both Waterfall<\/em> and Agile<\/em> approaches, depending on the context and the specific needs of our clients.
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Here following an example of a Semi-Agile<\/em> structured approach<\/p>\n\n\n\n

\"DinamicaCX_Pipeline\"<\/figure>\n\n\n\n
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\"DinamicaCX_Marketing-e-CRM\"
Example of MKTG&CRM contact management<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"

LOOK AT THE INSIGHTS NOT NUMBERS CONSULTING, SERVICES, SOLUTION & TECHNOLOGIES MANAGING CONSULTING Define and align CRM vision, objectives and KPIs with overall business goals. Access and improve CRM and CX processes across marketing, sales and service for efficiency and consistency Design data models, ensure data quality and implement governance frameworks for actionable customer insights […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-23","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.dinamicacx.it\/english\/wp-json\/wp\/v2\/pages\/23","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dinamicacx.it\/english\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dinamicacx.it\/english\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dinamicacx.it\/english\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dinamicacx.it\/english\/wp-json\/wp\/v2\/comments?post=23"}],"version-history":[{"count":11,"href":"https:\/\/www.dinamicacx.it\/english\/wp-json\/wp\/v2\/pages\/23\/revisions"}],"predecessor-version":[{"id":39,"href":"https:\/\/www.dinamicacx.it\/english\/wp-json\/wp\/v2\/pages\/23\/revisions\/39"}],"wp:attachment":[{"href":"https:\/\/www.dinamicacx.it\/english\/wp-json\/wp\/v2\/media?parent=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}